This is a full chat log of all related comments about a bug affecting a single user, ALdeign, which no one was able to reproduce. If anyone can reproduce this please post how you did it and what you changed.
#feedback
ALdbeign#6909 [24-Apr-18 12:18 AM]:
I have having multiple and repeated issues adding waypoints
ALdbeign#6909 [24-Apr-18 12:18 AM]:
so far, my workaround is to ignore the error message, go to main menu, then select my game again
ALdbeign#6909 [24-Apr-18 12:19 AM]:
if i head the error message, it will remove my new waypoints.
[…]
ALdbeign#6909 [05-May-18 01:45 AM]:
i’ve seriously considered an upgrade but honestly this “fluke” issue with setting waypoints has been a deal breaker.
ALdbeign#6909 [05-May-18 01:45 AM]:
this is a problem that needs to be fixed.
ALdbeign#6909 [05-May-18 01:46 AM]:
game seems pretty cool overall, but i cant pay for a game with the above error
AnnanFay#0634 [05-May-18 02:15 AM]:
@ ALdbeign#6909 If you want to try narrowing down what’s causing the issue you can open up the developer console and see if it’s something client side. F12 to open the console. Then to see any errors you make sureConsole
is selected., If there’s no errors then clickNetwork
to see if there’s a network problem, all the requests should be 200 or 3xx (cached). 5xx will mean there’s a server error., Other than that, keep pestering @ IHG#3364
ALdbeign#6909 [05-May-18 06:30 AM]:
Something like this?
ALdbeign#6909 [05-May-18 06:30 AM]:
@ AnnanFay#0634 @ IHG#3364
IHG#3364 [05-May-18 07:01 AM]:
I think that one happens when you deselect a fleet while the fleet waypoint screen is open.
ALdbeign#6909 [05-May-18 07:36 AM]:
i dont deselect though
ALdbeign#6909 [05-May-18 07:38 AM]:
my current “workaround” is to set a way point, get an error, go to the edit screen, change what the carrier will do (even if the preselect is what i want), then refresh and hope it sticks
ALdbeign#6909 [05-May-18 07:38 AM]:
sometimes, this takes 2-3 tries
ALdbeign#6909 [05-May-18 07:39 AM]:
sometimes more, i rage-quit one of my first games after an hour of trying to make a waypoint edit stick
ALdbeign#6909 [05-May-18 07:39 AM]:
(mind you i have yet to complete a game)
ALdbeign#6909 [05-May-18 07:41 AM]:
@ IHG#3364
IHG#3364 [05-May-18 07:42 AM]:
That is very weird, I will look into it for you. Can I ask what browser and OS you are using?
IHG#3364 [05-May-18 07:43 AM]:
In order for you to get that error it means the server is crashing anyhow. It wont be a bug in the client javascript.
IHG#3364 [05-May-18 07:43 AM]:
@ ALdbeign#6909
ALdbeign#6909 [05-May-18 07:49 AM]:
i am on win10 and Chrome 65.0.3325.181 (Official Build) (64-bit)
ALdbeign#6909 [05-May-18 07:49 AM]:
i am also apparently due for an update, wasnt there 20 mins ago lol
ALdbeign#6909 [05-May-18 07:50 AM]:
and thank you @ IHG#3364
IHG#3364 [05-May-18 09:23 AM]:
Hey Also @ ALdbeign#6909 is this in the 64 player games. Are you in any smaller games? I think the 64 player games might be pushing the server a little hard lately.
ALdbeign#6909 [05-May-18 05:21 PM]:
@ IHG#3364 I had one of those that i quit because after an hour i couldnt get one way point set. I am in an 8 real time player game Neptune's Pride and also a Turn based 8 player Neptune's Pride
AnnanFay#0634 [05-May-18 05:44 PM]:
Well, I found one way to trigger a similar bug. If you are editing a fleet order (https://i.imgur.com/2cffB7a.png) and manually reload the game by clicking the top-bar then the error happens.
AnnanFay#0634 [05-May-18 05:45 PM]:
I’m not sure if this is the same situation where @ ALdbeign#6909 is having the bug. Is it this screen or another screen when it happens?
ALdbeign#6909 [05-May-18 10:03 PM]:
@ IHG#3364 i am also getting this warning which may (or may not) be related:
ALdbeign#6909 [05-May-18 10:03 PM]:
jsapi:22 A parser-blocking, cross site (i.e. different eTLD+1) script, https://www.google.com/uds/api/visualization/1.0/40ff64b1d9d6b3213524485974f36cc0/format+en,default+en,ui+en,corechart+en.I.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See Chrome Platform Status for more details.
ALdbeign#6909 [05-May-18 10:03 PM]:
i personally have gigabyte fiber so i dont think i have connection issues…
IHG#3364 [05-May-18 11:25 PM]:
@ ALdbeign#6909 I think the jsapi issue a separate issue I will look into at some stage. Its just a warning i think, not an actual error. It might just be where in the file I’m loading the javascript.
ALdbeign#6909 [06-May-18 02:44 AM]:
that’s cool @ IHG#3364 , i thought as much also but didn’t want to leave anything out.
IHG#3364 [06-May-18 06:50 AM]:
@ ALdbeign#6909 Thanks.
[…]
ALdbeign#6909 [22-May-18 02:32 AM]:
@ IHG#3364 i still get constant fleet waypoint issues, on a wiold hair, i logged off with my laptop to ensure that i was only logged in from one comp…this did not fix the issue
ALdbeign#6909 [22-May-18 02:34 AM]:
the odd of me being here in a week are slim given your indifference, mind you, i dont think i am anyone special lol
ALdbeign#6909 [22-May-18 02:35 AM]:
not being able to set way[points without excessive efort is a big deal to me.
IHG#3364 [22-May-18 03:03 AM]:
Thanks @ ALdbeign#6909 I really not sure what the issue is. I don’t think a lot of other players have the issue?
IHG#3364 [22-May-18 03:03 AM]:
It might just be the 64 player games. Do you have the same issue is smaller 8 and 16 player games?
IHG#3364 [22-May-18 03:04 AM]:
Is there something special about the game that might cause the problem.
IHG#3364 [22-May-18 03:05 AM]:
I think I asked before, but do you have any extensions installed on your browser that might be altering the requests to the server.
IHG#3364 [22-May-18 03:06 AM]:
Oh, i see you are just in 2 8 payer games
AnnanFay#0634 [22-May-18 10:40 AM]:
@ IHG#3364 Did you see my post about how to trigger a bug with the same error message while editing fleet paths? Not sure if it’s the same bug, but it’s similar enough that it might be related., I’m not sure how to link to previous posts but searching forfrom: AnnanFay#0634 "to trigger a similar bug"
brings it up.
[…]
ALdbeign#6909 [09-Jun-18 02:08 AM]:
It has been nice meeting a few folks here., I am no longer going to play this, far too buggy for my tastes. this game has been around more than long enough for seriously annoying issues (like being unable to set waypoints) to still exist,
ALdbeign#6909 [09-Jun-18 02:10 AM]:
to discount these problems as being a “free version” issue and therefore unimportant makes no sense since the “free version” is what folks like me look at before deciding to spend money
ALdbeign#6909 [09-Jun-18 02:10 AM]:
game has potential, but honestly not enough given the age of the game.
ALdbeign#6909 [09-Jun-18 02:11 AM]:
I wish you the best though
Axson#1041 [09-Jun-18 07:47 AM]:
I’ve never had a problem with setting waypoints.
Affordable_Desk#2112 [09-Jun-18 11:26 AM]:
@ ALdbeign#6909 I can’t see your original complaint, what’s the waypoint problem?
AnnanFay#0634 [09-Jun-18 11:37 AM]:
@ Affordable_Desk#2112 He gets the red “Error Processing Order” message every time he tries to set fleet waypoints. Apparently this happens on different devices (chrome and a tablet browser - possibly also chrome). He was quite helpful and posted some javascript error logs. No one else has ever complained of this issue as far as I know and no one can reproduce it. I got a similar error by reloading the game data while editing waypoints, so fixing that bug might have fixed his issue. IHG thinks it’s a server side problem though.
#general
ALdbeign#6909 [21-Apr-18 01:18 AM]:
yeah, i have bigger issues, i quit oe game since it wouldn’t let me create waypoints
ALdbeign#6909 [21-Apr-18 01:19 AM]:
now , i am getting these errors in both of the games i’m currently playoing
AnnanFay#0634 [21-Apr-18 01:19 AM]:
Hmm, so it’s worked in the past but is not working now?
ALdbeign#6909 [21-Apr-18 01:20 AM]:
the 8 player game it worked fine at first
ALdbeign#6909 [21-Apr-18 01:20 AM]:
the real-time 64 player game was just flipping on me and i finally got to frustrated and quit
ALdbeign#6909 [21-Apr-18 01:21 AM]:
the turn-based game gives me an error but also lets me set up way-points
AnnanFay#0634 [21-Apr-18 01:22 AM]:
What error message?
ALdbeign#6909,21-Apr-18 01:23 AM,https://cdn.discordapp.com/attachments/297242043569143809/437045741668794398/unknown.png
ALdbeign#6909 [21-Apr-18 01:24 AM]:
the 64 player game i quit yesterday
ALdbeign#6909 [21-Apr-18 01:24 AM]:
i got that over 20 times in an hour, i gave up and quit
AnnanFay#0634 [21-Apr-18 01:24 AM]:
I’d begin by: 1) force reload page (ctrl+F5), 2) clear browser cache, 3) try other browsers
AnnanFay#0634 [21-Apr-18 01:25 AM]:
If that doesn’t work post a bug report in the forum.
ALdbeign#6909 [21-Apr-18 01:25 AM]:
i did all of that over that hour
ALdbeign#6909 [21-Apr-18 01:25 AM]:
also, i dont become a bug reporter my first day playing a game lol
ALdbeign#6909 [21-Apr-18 01:25 AM]:
i find another game
ALdbeign#6909 [21-Apr-18 01:26 AM]:
the game appears to have potential
AnnanFay#0634 [21-Apr-18 01:27 AM]:
Eh, it’s just really weird - I try to fix problems when I hear about them
ALdbeign#6909 [21-Apr-18 01:27 AM]:
and the smaller (8 player game) wasnt giving me this issue
ALdbeign#6909 [21-Apr-18 01:27 AM]:
the turn based game, it gives me this message but it actually sets up my waypoints
ALdbeign#6909 [21-Apr-18 01:28 AM]:
so just a fake error
AnnanFay#0634 [21-Apr-18 01:33 AM]:
Yeah, the error messages are pretty useless. You can get that error if there’s a server problem, a client problem, an illegal request or an internet connection problem.
IHG#3364 [21-Apr-18 09:24 AM]:
There may have been some server issues yesterday. Not sure
IHG#3364 [24-Apr-18 11:00 PM]:
I just pushed out a new build with a few minor bug fixes. Please ping me if the game is crashing
ALdbeign#6909 [24-Apr-18 11:01 PM]:
do any of these minor bug fixes involve the constant errors when setting waypoints?
IHG#3364 [24-Apr-18 11:01 PM]:
nope. Is this in the 64 player game?
ALdbeign#6909 [24-Apr-18 11:02 PM]:
i am getting them in both games i play, i quite a 64player game over this issue though
ALdbeign#6909 [24-Apr-18 11:03 PM]:
i am able to bull through the problem but setting the way points, ignoring the issue, going to the main menu, re-entering the game, proceding with edits to the way points
ALdbeign#6909 [24-Apr-18 11:03 PM]:
if i rsresh in any way like the error suggests, all my edits are erased
ALdbeign#6909 [24-Apr-18 11:04 PM]:
*refresh
IHG#3364 [24-Apr-18 11:07 PM]:
hrm wierd.
IHG#3364 [24-Apr-18 11:07 PM]:
What platform are you on.
ALdbeign#6909 [24-Apr-18 11:07 PM]:
i have had this issue for as long as i have been playing (which is less than a week lol)
IHG#3364 [24-Apr-18 11:07 PM]:
Desktop or Mobile. PC or Mac or
ALdbeign#6909 [24-Apr-18 11:07 PM]:
PC win10
IHG#3364 [24-Apr-18 11:07 PM]:
Edge, IE, Firefox, or Chrome or other
ALdbeign#6909 [24-Apr-18 11:08 PM]:
i did log in briefly on my mobile in response to an alert
ALdbeign#6909 [24-Apr-18 11:08 PM]:
chrome
IHG#3364 [24-Apr-18 11:08 PM]:
Thanks